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How to reset an employee’s device password
How to reset an employee’s device password
Updated over a year ago

Use the following steps to reset an employee's device password remotely. Employees can change the password to anything they want later.

Head to Devices > Inventory

Click on the three dots next to your employee’s device and click on View Details

Find the account you want to reset and click the three dots

Click Reset Password

Click Generate New Password

Click the eye icon to view the temporary password

Change the password to anything you want or use the AI-generated password

Click the toggle to send the temporary password to your employee’s email address

Enter your employee’s email

Click Reset Password to send the temporary password to your employee’s email

An email will be sent to your employee’s email address to access the company device

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