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Configuring SentinelOne Exclusions for Swif.ai to Prevent False Positives
Configuring SentinelOne Exclusions for Swif.ai to Prevent False Positives
Updated this week

Why Exclude Swif.ai Paths in SentinelOne?
Swif.ai’s device and software management tools may be flagged as “suspicious” by SentinelOne due to legitimate low-level system interactions. While Swif.ai is not blocked by default, adding these exclusions ensures uninterrupted operations and avoids unnecessary alerts.


Steps to Add Swif.ai Exclusions in SentinelOne

  1. Log in to the SentinelOne Management Console
    Navigate to your SentinelOne dashboard with administrator privileges.

  2. Create a New Exclusion Policy

    • Go to Policies > Exceptions.

    • Click Add Exception.

  3. Exclude Swif.ai File Paths
    Add the following paths to the File Path exclusion list. Ensure “Recursive” is enabled to cover all subfolders:

    C:\Program Files\Swifteam 
    C:\ProgramData\Swifteam
    C:\ProgramData\gorilla
    C:\Users\{{USER}}\AppData\Local\gorilla

    Replace {{USER}} with the specific username or use a wildcard (e.g., *) to apply globally.

  4. Save the Policy
    Assign the policy to relevant device groups or apply it globally.


Verify the Exclusions

  1. On a managed device, open the SentinelOne agent.

  2. Navigate to Settings > Exclusions to confirm the Swif.ai paths are listed.


Need Help?

If Swif.ai is still flagged or you have questions, contact our support team at support@swif.ai.


Note: These exclusions do not compromise security—they ensure Swif.ai operates smoothly while SentinelOne continues to protect your environment.

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