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FAQ

Frequently asked quesitons

32 articles
Do you ship internationally?
What HRIS directory systems does Swif.ai integrate with?
Contact Support
How to unlock the activation lock by asking Apple support
What is device provisioning?Finished articles are visible when they're added to a Help Center collection
Does Swif support macOS Ventura?
How long does shipping take?
How does the Swif agent work?
How to upgrade to the growth plan
What devices are available for purchase?Drafts are articles you're not ready for people to see yet
Getting Started in 5 Minutes
Outline of User Authentication Requirements for Swif
IT Disposition
Why is the FileVault recovery key important?
Change your keychain password to match with your login password
FAQ: Windows device info is missing
How to Make Your Organization Compliant (SOC 2, ISO 27001, HIPAA, NIST, NIS2, CMMC)
Does Swif work on macOS 11?
How does Swif detect MDM exists in the Windows installer even if there is no MDM?
Bitlocker encryption not turning on
Install Amazon root SSL certificate (Error: Unable to get local issuer certificate)
Address Book
Why Your Organization Should Adopt Managed Apple IDs for Employees
Controlled Unclassified Information (CUI)
Swif Value Props
How to Track Relocation Shipments for Employee Devices in Swif
How to Disable Location Tracking, Live Terminal, and Remote Desktop in Swif
Swif Admin User Behavior on Managed Devices
Swif Data Refresh Guide
Configuring SentinelOne Exclusions for Swif.ai to Prevent False Positives
Configuring CrowdStrike Falcon Exclusions for Swif.ai to Prevent False Positives
Avoiding the “Reverse Shell” Warning with Swif Live Terminal
Swif Help Center
Swif.ai is the next generation of Mobile Device Management (MDM) software, with free Shadow IT for all of our customers included
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