Some organizations prefer to limit or completely disable certain real-time features—such as location tracking, Live Terminal, and Remote Desktop—for privacy, compliance, or security reasons. To address these needs, Swif provides the option to disable these functionalities at the organization level. Once disabled, they remain inaccessible across all devices and users within your account.
This article walks you through the steps to configure these settings in the Swif dashboard.
Why Disable These Features?
Location Tracking:
Some companies do not require real-time location data and prefer to turn it off to address employee privacy concerns.
Disabling location tracking ensures that Swif agents do not collect or display geolocation information in the dashboard.
Live Terminal:
While the Live Terminal can be a powerful remote support tool, it may not be necessary for all organizations.
Turning it off can alleviate privacy or security concerns about direct command-line access.
Remote Desktop:
Remote Desktop is useful for troubleshooting, but some businesses prefer to keep hands-on access within their own IT staff.
Disabling it can ease end-user concerns about unauthorized or unexpected remote sessions.
Accessing the Organization Settings
Log in to Swif: Navigate to your Swif dashboard using your administrator credentials.
Go to Settings: In the left-hand menu, click on Settings.
Navigate to the ‘General’ Tab: Within the Settings page, ensure you are in the General tab (or similar, depending on your layout).
(Refer to the screenshot for the exact location of these options.)
Disabling Location Tracking
Locate ‘Real-Time Location Checking’: Within the General settings section, find the toggle labeled “Realtime location checking” or similar wording.
Toggle Off: Click the toggle to switch it Off.
Save Changes: Confirm your changes by selecting Save or Update at the bottom of the page.
Effect on Devices: Going forward, Swif agents will no longer capture or display location information for any devices in your organization.
Disabling Live Terminal
Find the ‘Live Terminal’ Setting: Scroll down or look under Remote Support or Terminal options until you see the Live Terminal toggle.
Switch Off: Toggle it to the Off position.
Save Changes: Click Save or Update to confirm.
What Happens Next:
The Live Terminal feature is removed from the Device Details page for all endpoints in your organization.
Any existing sessions are immediately terminated, and no new sessions can be initiated.
Disabling Remote Desktop
Locate ‘Remote Desktop’: Within the same section, look for the Remote Desktop toggle.
Toggle Off: Set the switch to Off.
Save Changes: Select Save or Update.
Result:
Users will no longer see the Remote Desktop button in Swif.
Any in-progress remote sessions are disconnected once the setting is disabled.
Organization-Wide Impact
These settings are organization-wide:
Once disabled, all devices, users, and admins under your Swif account are affected.
If you need to temporarily enable any of these features (e.g., for a specific troubleshooting session), you can revisit the Settings page and toggle them back on.
Frequently Asked Questions
Can I disable these features for specific users only?
Currently, the toggle applies to all users and devices under your organization. If you need per-user or per-device granularity, please contact Swif Support or watch for future feature updates.
What happens to historical location data after disabling location tracking?
Disabling location tracking stops new data collection. Previously captured location data may still appear in historical logs unless you choose to remove or purge it. For more information, consult our Data Retention Policy or contact Support.
Will disabling Live Terminal or Remote Desktop affect other remote support functions?
Only the specific features (Live Terminal or Remote Desktop) are disabled. Other remote management tools, such as software deployment or policy updates, remain available.
Can I schedule the disabling or enabling of these features?
At this time, toggling is a manual process. For advanced scheduling or automation, please reach out to our product team or watch for upcoming releases.
Best Practices
Communicate Changes: Inform your staff that you are disabling these features, especially if they were previously available.
Review Compliance Requirements: Double-check that disabling these features aligns with any external compliance mandates.
Document Internal Policies: Maintain a record of why and when you disabled (or re-enabled) these capabilities for transparency and auditing.
Need More Help?
If you have any questions or need assistance, reach out to our support team at support@swif.ai for additional resources.
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By following the steps above, you can easily disable location tracking, Live Terminal, and Remote Desktop to address your organization’s privacy and security concerns. This added flexibility ensures that you have complete control over which remote features are enabled across your Swif-managed devices.