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How Android Enrollment Works

Android enrollment allows your organization to securely manage and configure Android devices for work use. Here’s how the process works:

Prerequisites

  • Your team must be registered for Android Enterprise.

    • If your team has not registered, you will see a prompt or screen indicating that Android Enterprise registration is required before proceeding with enrollment.

    • Personal gmail can be used to sign up as well. It doesn't have to be a company email address.


Enrollment Types

Swif supports two enrollment modes for Android devices:

1. BYOD (Bring Your Own Device) — Personal Usage Allowed

When enrolling a personal Android device, select "Allowed" for the Personal Usage option. A separate work profile is created on the phone, keeping work apps and data isolated from personal apps and information.

  • Your organization can only manage and secure the work profile. Your personal data, photos, and apps remain private.

  • This approach lets you use one device for both work and personal needs while ensuring company data is protected.

  • You can remove the work profile at any time if you leave the organization.

  • Note: Management capabilities in BYOD mode are more limited compared to fully managed devices. At minimum, app management is supported.

After enrollment, you will see BYOD showing on the ownership type. The device will have both personal and work profiles operating separately within the same device.

2. Company-Owned (Fully Managed) — Personal Usage Disallowed

For company-owned devices where IT needs full control, select "Disallowed" for Personal Usage. The entire device is managed by your organization — there is no separate personal profile.

To enroll a company-owned device:

  1. Factory reset (wipe) the device.

  2. On the very first setup screen that appears after the wipe, tap on an empty area 5–6 times. This will open the camera.

  3. Scan the QR code provided by your organization.

  4. Follow the on-screen prompts ("Next, Next…") to complete setup.

  5. The device will automatically apply the configurations and policies set by your organization.

Zero-Touch Enrollment

Zero-touch enrollment allows company-owned devices to be automatically configured right out of the box, without manual QR code scanning. This requires coordination with the device manufacturer. Contact your IT administrator to check if zero-touch enrollment is available for your organization's devices.


Enrollment Steps

Step 1: Initiate Enrollment

  • Begin the enrollment process from your organization’s device management portal or app.

  • If prompted, ensure your team is registered for Android Enterprise.

Step 2: Scan the QR Code

  • For BYOD: Open your device settings and navigate to the enrollment option, then scan the QR code.

  • For Company-Owned: After factory resetting the device, tap an empty area 5–6 times on the first setup screen to open the camera, then scan the QR code.

  • The QR code contains the configuration details and enrollment token needed to enroll your device.

Step 3: Complete Device Setup

  • Follow the on-screen instructions to finish setting up your device.

  • The device will automatically apply the necessary configurations and policies set by your organization.


Troubleshooting

  • If you see a message about Android Enterprise registration, contact your administrator to complete the registration process.

  • If the QR code does not work, verify that your device supports Android Enterprise enrollment and that you are using the correct QR code.

Additional Notes

  • You must use a supported Android device.

  • Device policies and configurations will be managed by your organization after enrollment.


If you need further assistance or encounter issues during enrollment, please reach out to your IT support team.

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